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Privacy Policy

Privacy Policy

Wholesale Stationers (Devon) Ltd has always been committed to protecting your privacy when you use our on-line, telephone or other services. In this policy we explain how and why we collect your information, what we may do with it and what controls you have over our use of it. From time to time, we add or amend functions, features or products to our Web Sites or add or amend Services. This may result in occasional changes to this Privacy Policy which will be reflected in the document version and date at the start of the Privacy Policy. For this reason, please remember to refer back to this Privacy Policy regularly to review any changes we might have made. Any questions regarding our Privacy Policy should be directed to us at sales@wholesalestationers.co.uk. 
Wholesale Stationers (Devon) Ltd may disclose amassed statistics and analysis about our sales, our Web Site visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, however none of these statistics will include personally identifying information.


Wholesale Stationers (Devon) Ltd may choose to disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rig hts, property or personal safety of Wholesale Stationers (Devon) Ltd and its Web Sites, visitors to the Web Sites and customers of our Services as a whole.


Our products and services
It has always been very important to us that we provide you with the highest level of service in all aspects of your interaction with our company. In order to help us do this, from time to time Wholesale Stationers (Devon) Ltd may send you details of our products, services and important news which we think may be of interest to you. If, at any time, you do not wish to receive these details, please e-mail us at sales@wholesalestationers.co.uk. 
Personal Data Security
Wholesale Stationers (Devon) Ltd places a great importance on the security of all information and data associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel within the company have access to user information.
While we cannot ensure or guarantee that loss, misuse, or alteration of data will not occur through the use of our services, we use our best efforts as detailed within this policy to minimise the risks of anything such as this occurring.
 

What we collect

We may collect the following information:
    Information collected from web site users:
•    Technical information such as user’s IP address, rough geographical location, browser version, operating system
•    Usage information such as referral web site, length of visit, page views and internal site navigation


Information collected from registered customers:
•    Customer’s names and contact information including email address provided for the purposes of registering with our site
•    Customer’s demographic information such as postcode, preferences and interests
•    Other information relevant to customer surveys and/or offers
•    Customer’s purchases made through the site


What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
•    Web site administration.
•    Improve your browsing experience.
•    Internal record keeping.
•    Send statements and invoices to you.
•    Collect payments from you.
•    We may use the information to improve our products and services.
•    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
•    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Wholesale Stationers does NOT have any partnerships with any third party companies that we would share customer data with for marketing or promotional uses.


Where your information is stored
Information which you submit via our Web Sites or our telephone services is stored on computers located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Any personal customer information on our computer systems is protected from access and modification by unauthorised personal.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
•    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
•    If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@wholesalestationers.co.uk. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Wholesale Stationers does NOT have any partnerships with any third party companies that we would share customer data with for marketing or promotional uses.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Wholesale Stationers (Devon) Ltd, Brunel Road Industrial Estate, Newton Abbot, Devon, TQ12 4PB and provide us with appropriate, certified copies of documents to prove your identity.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect 
 

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Privacy Policy

How we use Cookies on our Website


A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user's web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user's previous activity.” Cookies allow web applications to respond to users as individuals. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However please note that this may prevent you from taking full advantage of the website and its features. If you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular part of the site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. The most vital role of cookies for an ecommerce site such as ours is to keep a record of whether the user has logged in to the website and what items the user has added to their basket.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and related information about website use also by means of cookies. The information generated relating to our website is used to create reports about the use of the website. This information will be stored by Google and as such we recommend that you also read Google's privacy policy; available at: http://www.google.com/intl/en/policies/ .